FAQs

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Q1          Is your product locally made or imported?

A             Our products are foreign made, from Turkey, China, Malaysia, U.S.A, Italy, Dubai.

 

Q2          Do you have showroom where we can have a physical look of your products?

A             Yes, we have showroom

 

Q3          Does your products have guarantee?

A             Yes, the guarantee duration depends on the particular items you bought.

 

Q4          How is the mode and method of delivery?

A             The mode of delivery depends on the nature of items you bought and location where it will be delivered (contact our customer care here for more details).

We offer express delivery within Lagos and use local delivery services to reach other states which will be picked at their terminal point but if the product is so huge that we can use our vehicle to deliver expressly, no need of local delivery agents.

 

Q5          Do you accept cash on delivery?

A             Yes, we accept cash on delivery within Lagos, Ogun, Osun, Abuja.

Other States, we accept part payment or full payment before delivery and complete payment before collection of the items.

 

Q6          Can i place order above 1,000,000 to pay on delivery?

A             Any order above 1,000,000 within Lagos State will not be delivered at once, unless 50%  deposit must be made.

All orders aside Lagos requires 60% commitment.

 

Q7          Do you have the products fixed or in cartons?

A             The products are packaged in cartons.

 

Q8          How do i fix the product?

A             We have professional installers who handles such (click here directed to service).

 

Q9          Do you accept installmental payment?

A             Yes we do but should not be more than 5 months.

 

Q10        How do i know when my item arrives?

A             Once your order is received, you will be contacted by our team to schedule a delivery time convenient to you. If your order is outside Lagos, you will be notify by the local shipping agents once your order arrive.

 

Q11        Do you have outlet aside Lagos and Abuja?

A             NO.

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